Política de reembolso
Thank you for shopping with Barrio 7.
We take pride in the quality of our streetwear.
If you are not fully satisfied with your purchase, we’re here to help.
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📦 Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
• Items must be unused, unwashed, and unworn
• Original tags, labels, and packaging must be intact
• No stains, odors, or damage
We do not accept returns on:
• Final Sale / Clearance items
• Used or worn items
• Items without original packaging
• Custom or personalized items
To start a return, contact us at:
📩 barrio7clothing@gmail.com
Please include:
• Full name
• Order number
• Reason for return
• Photos if the item is damaged or incorrect
We will respond within 48 hours with next steps.
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🔁 Exchanges
We allow size or color exchanges if stock is available.
Customers are responsible for shipping the item back to us unless:
• We sent the wrong item, or
• The item arrived damaged
If we do not have the requested replacement in stock, we will issue store credit or a refund.
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💰 Refunds
Once your return is received and inspected:
• Approved refunds will be processed to your original payment method
• Please allow 5–10 business days for processing
We will notify you by email when your refund has been approved or rejected.
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🚚 Return Shipping
Customers are responsible for return shipping costs unless:
• The product is faulty
• The item arrived damaged
• We sent the wrong product
We recommend using a tracked shipping service.
We are not responsible for items lost in transit.
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📦 Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 72 hours of receiving your package.
Send:
• Order number
• Photos of the issue
• Description of the problem
We will replace or refund as soon as possible.
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❗️Non-Refundable Items
We do not accept returns for:
• Gift cards
• Discounted / Sale items
• Worn or washed items
• Items with scent, marks, deodorant, or sweat
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📍 International Orders
International returns are accepted.
However, shipping costs and customs fees are the buyer’s responsibility.
Refunds will not cover:
• Customs duties
• Import fees
• Original shipping cost
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🔐 Chargebacks & Fraud
We take fraud seriously.
Any suspicious activity or chargeback abuse may result in:
• Account bans
• Order cancellation
• Legal follow-up
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💬 Contact Us
For returns, exchanges, or questions:
📩 barrio7clothing@gmail.com
📸 Instagram: @barrio7clothing